To activate an investigation online, you can simply connect to our Chat (you will find it at the bottom of this page, on the right side), from Monday to Friday, from 9:00 am to 7:00 pm. One of our operators will assist you in all phases of the request.

You can activate an investigation online, through precise codified steps. Indeed, you will be able to confer a mandate in real time, through the recognition of your identity and the affixing of your digital signature.

To activate the procedure, you will need to:

• Connect to this page from any smartphone phone, tablet or computer
• Have a camera (for smartphone or tablet), or a webcam
• Fill in all the transmitted forms
• Exhibit a valid identity document (identity card, driving license, passport, etc.), issued by a public administration and equipped with a photograph.

The identity recognition process will be carried out through snapshots and verification steps. This will be performed by sending and validating OTP codes (one-time password or temporary passwords) via SMS and EMAIL.

The digital signature will be affixed through the execution of electronic documents and will have legal value.

Connect to the chat! Activating an investigation online, immediately and from anywhere, has never been so simple, secure and confidential.